AFRS continues to monitor developments related to the COVID-19 virus. We are committed to making sure that there is no disruption to our services, especially for payment of monthly annuities. Once processed, AFRS benefit payments are handled offsite by the Fund's custodial bank, State Street, which also has preparedness plans in place to ensure success with business continuity. Please note that as of March 18, the AFRS office with be closed to walk-in visitors for an undetermined period. Staff is preparing to work remotely and we have confidence that we can handle the needs of AFRS members as they arise. We will also not be accepting face-to-face office appointments or consultations for the next couple of weeks. We anticipate being able to temporarily handle all business over the phone or through electronic communication. If you need assistance, please do not hesitate to contact us by calling (512) 454-9567, sending an email at staff@afrs.org, or through your account on our website www.afrs.org.
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